Mission-critical Products and
Spare Parts Management

Optimized and cost-efficient management of inventory in the MEA & APAC region through our faster import process, 25+ years of experience in local trade compliance domain, warehousing and logistics capabilities, and AI-enabled platform.

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Smooth coordination and end-to-end visibility of high-value products and spare parts

Equipment downtime and inventory shortage issues faced by end-customers need to be resolved as per the service level agreement.

Pedigri Technologies mitigates risks of service disruptions and helps to exceed field support SLAs. We import equipment and spare parts faster to the key MEA & APAC markets, store them securely in our strategically located FSLs across the region, provide same-day delivery to help field technicians to minimize critical equipment downtime.

Our AI-powered platform PRODIGY predicts inventory demand through advanced Machine Learning algorithms, gives end-to-end visibility on every supply chain activity and monitors KPIs and SLAs in real-time.

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Components

Trade Compliance

We take care of Trade Compliance aspects from product classification and registration to obtaining approvals from local regulators on behalf of manufacturers. We meet local regulatory requirements and reduce the risk of shipment delays, penalties and fines.

Importer and Exporter of Record (IOR, EOR)

We are the local IOR/EOR process experts in the region that ensures faster and reliable import and export of products and mission-critical spare parts, avoiding delayed shipment, and adhere to local customs procedures to provide faster go-to-market.

Secure Storage / Forward Stocking Locations (FSLs)

Our secure and temperature controlled FSLs are strategically located in 40+ countries across the region to ensure the availability of equipment and spare parts in the right location to improve field support SLAs and optimize working capital.

Last-Mile Delivery - 24x7x365

We provide 2hr/4hr/NBD/NFO last-mile delivery with real-time track and trace feature that shows the current status of a specific order at any point in time and gives automated status updates for manufacturers and their customers.

FaaS (Forecast-as-a-Service)

Our PRODIGY platform uses Deep Machine Learning & AI-enabled Predictive Analytics to accurately forecast, prioritize and optimize spare parts availability across the region while improving the ROI for the manufacturers.

PoC / Demo Equipment Management

We cover supply chain part of demo program that allows faster, hassle-free product rotation to improve sales conversion. We take care of local staging, imaging and customization of returned demo products along with secure storage in our custom-bonded warehouse in Dubai.

On-site VMI (Vendor Managed Inventory)

Our on-site VMI solution powered by AI and RFID technology gives a precise view of the stock at each consignment site and automated real-time inventory tracking to achieve 100% stock accuracy, avoid lost sales opportunities and billing discrepancies.

Watch a video

Check a video guide of our solutions