We are a leading technology solutions organization specialized in mission-critical products & service spare parts management, product lifecycle management, reverse logistics, and repair services for Hi-Tech & MedTech products
About Pedigri Technologies
Our story
With operations spanning for more than two decades and supporting manufacturers and their partners across 40 countries in the MEA and APAC region, we are an award-winning ISO 9001/14001/13485 certified organization backed by leaders with more than 25 years of industry experience.
Headquartered in Dubai, the United Arab Emirates and driven by a team of 200 industry experts and service professionals dedicated to delivering results using a sophisticated suite of technology solutions that provide real-time information to all participants in the value chain.
Our expertise in inventory planning, real-time visibility and faster delivery provides the backbone of a robust spare parts management platform which results in faster repair turnaround times, thus leading to a higher manufacturer warranty value.
Through its deep understanding of mission-critical spare parts management in the MEA & APAC region coupled with the highly sophisticated proprietary PRODIGY software platform, we have been instrumental in ensuring that the right solution is being implemented with the goal of lowering operational costs and driving high service levels for manufacturers.
Started as Technocare
1999Started as the region’s first independent Reverse Logistics service organization under the brand name of Technocare to support product warranty management for mobile phone manufacturers in the MEA region
Region's First L3 / L4 Repair Depot
2000Became the first Level 3 / Level 4 Certified Repair Depot in the MEA region
Spare Parts Hub for Mobility Products
2001Started service spare parts supply chain management for mobility products
PRODIGY platform
2005Developed in-house platform that
integrates the management of inventory, logistics, and repair operations
ISO 9001, 14001
2007Obtained ISO 9001, 14001 certifications
Expanded to Mission-Critical Service Supply Chain
2012Started service spare parts supply chain management for mission-critical IT and Cybersecurity products
Rebranded as Pedigri Technologies
2017Evolved as MEA region’s leading service Supply Chain optimization and Reverse Logistics organization. Rebranded as Pedigri Technologies
Expanded to MedTech & Industrial Security
2018Started service spare parts supply chain management for mission-critical MedTech and Industrial Security products
ISO 13485
2019Obtained ISO 13485 and Goods Distribution Practice certification (GDP) for medical equipment and spare parts logistics
Drugstore Warehouse
2019Established a drugstore warehouse in Dubai, UAE
Expanded to 30+ countries
2020Geographical presence in 30+ countries in the MEA & APAC region
Member of the Getz Group of companies
2021Became a member of the Getz Group of companies, a conglomerate with 150 facilities and 23,000+ employees worldwide in over 50 countries across 6 continents
Authorized Economic Operator (AEO)
2023Recognized as a Certified Authorized Economic Operator (AEO)