Our product lifecycle solution plays a supportive role in reverse logistics operations. It allows maximizing products and spare parts re-utilization by performing screening to determine their functionality and decide whether to repair, refurbish, recycle or return.
Efficiently manage product
lifecycle and improve ROI
Maximized products and parts reutilization throughout the lifecycle
We perform a wide range of product lifecycle services from customization, NFF screening, staging, imaging, re-build, swap, good spare parts harvesting, product recycling, local kitting and more. When defective components are identified, our in-house engineers provide the best cost-effective solution. Either they re-work products and transfer them back into the inventory or perform legally compliant and secure destruction and recycling.
Our ISO certified repair hub is the only Level 3 / Level 4 Repair and Refurbishment Depot in the MEA region that is strategically located in a customs-bonded facility in Dubai to save costs on duties and taxes when performing product lifecycle management.
All these services are managed through our proprietary software platform PRODIGY to provide real-time visibility on the process and monitor KPIs and SLAs.
Components
Product Customization & Refurbishment
Product customization (hardware / software) to meet the regional requirements before the products ship out from DCs/FSLs. Certified product re-build/ refurbishment services from the returned DOA/OBF products to improve the product re-utilization.
Staging and Customization
Product customization (software / hardware) to meet market-specific requirements and local regulations in various countries. Staging and customization for the returned products to improve product reutilization.
Spare Parts Harvest
Certified spare parts harvesting from the customer returned/ DOA/OBF/ products to improve the good spare parts re-utilization and reduce working capital towards warranty management.
NFF Screening
NFF (No Fault Found) screening capability for Mobility, Hi-Tech, Cybersecurity and MedTech Products to substantially reduce Reverse Logistics costs.
Rework/ Repacking/ Re-labeling
We provide local rework, assembly, visual and mechanical inspection, repackaging, re-labeling and other custom services to streamline supply chain operations.
Sustainable Data Destruction & Recycling
Our data destruction process and recycling of defective products and spare parts meet manufacturer's responsibilities under both data and environmental legislation.